01 Controller processing
Controller processing personal data is VOXERN, trade for services and trgovinu, vl. Robert Dusper, Drniska 15 A, Okrug Gornji, 21220, Hrvatska.
Contact for questions o privacy and protect personal data: kontakt@voxern.com.
V Voxern Digital Agency
Privacy Policy for Voxern.com
This Privacy Policy explains which personal data we collect, why them we process, how long them we keep, to whom them we can forward and which rights you have in vezi with svojim personal podacima.
GDPR
We process personal data only when there is an appropriate purpose and legal basis, with the application of security measure and respect for data subject rights.
GDPR
processing personal data in skladu with rules protection data
Contact
data from forms koriste for answer on inquiry and preparation offer
Security
technical and organizacijske measures for protection data
Rights
access, correction, deletion, objection, restriction and portability
02 Which data we can prikupljati
Ovisno o way on which you use website or our services, we can categories personal data:
- name and surname, name companies or trade, OIB/PDV ID if is needed for business documentation;
- e-mail address, phone number and other contact details which yourself you send;
- content messages, inquiries, request for offer or communication with us;
- data needed for izradu offer, contracting, invoicing and execution services;
- technical data poput IP adrese, type browser, data o device, records server and security logs;
- data related with cookies, if them enable or if are necessary for work website.
03 Purposes processing personal data
We process personal data only in and legitimne purposes, including:
- responding on inquiries sent through contact forms, e-maila, phone or drugih channels;
- izradu offer, communication with potential and existing clients and agreement around service;
- execution contracted service, including izradu website, hosting, SEO, maintenance and digital services;
- issuing accounts, keeping business dokumentacije and fulfilling legal obligation;
- protection websites, prevention abuse, detection security problems and maintenance stability system;
- analysis work websites and improvement user experience, if are for to alati and privole.
04 Legal osnove processing
Personal data we process when is processing needed for poduzimanje radnji before sklapanja ugovora, execution ugovora, fulfilling legal obligation, legitimni interes, protection security websites or on basis your consent when is consent potrebna.
05 Cookies and technologies
Website can use cookies needed for technical work websites, security, remembering settings, analytics or marketing purposes, depending on active tools and settings privole.
Necessary cookies koriste how bi website radila ispravno. Analytics and marketing cookies koriste only when exists appropriate basis, for example consent through cookie banner, if is takav system aktivan.
Cookies you can control through settings browser and, if is available, through settings cookie banner on website.
06 Recipients and processors processing
Personal data can be available trusted providers service which us help in radu websites and business, exclusively in extent potrebnoj for specific svrhu.
- hosting and IT providers service;
- e-mail and komunikacijski systems;
- alati for contact forms, security and maintenance websites;
- accounting, administrative and legal services when is needed;
- analytics or marketing alati if are aktivni and if exists appropriate basis for obradu.
Personal data not prodajemo stranama.
07 Prijenosi data izvan EU/EGP
If we use service which data izvan Europske unije or Europskog gospodarskog prostora, prijenos provodi only when exists appropriate legal basis and measures in skladu with primjenjivim rules protection podataka.
08 How long long we keep data
Personal data we keep as much long how long is needed for purpose because of that are prikupljeni or how long zahtijevaju legal obveze.
- data from inquiries and contact forms is kept as long as is needed for answer, communication and possible offer preparation;
- data vezani with clients, accounts and business documentation kept in skladu with zakonskim rokovima;
- technical and sigurnosni zapisi kept as much how long is needed for security, maintenance and dokazivanje proper work system;
- data temeljem consent kept to consent, osim if exists druga legal basis for daljnje.
09 Your rights
You have right request access svojim personal podacima, correction data, deletion, restriction processing, portability data, objection on processing and consent when processing is based on privoli. For ostvarivanje rights you can us contact on kontakt@voxern.com.
10 Objection and nadzorno tijelo
If smatrate that processing personal data is not in skladu with propisima o protect personal data, you can us obratiti how bismo your zahtjev.
you have right podnijeti Agenciji for protection personal data, odnosno nadzornom tijelu for protection personal podataka.
11 Security data
Primjenjujemo razumne technical and organizacijske measures for protection personal data from pristupa, gubitka, abuse, changes or otkrivanja.
Ipak, nijedan way prijenosa data through interneta or pohrane is not potpuno sure, pa is not possible apsolutnu sigurnost.
12 Data djece
Our services and website primarno are namijenjene poslovnim users, trades, companies and punoljetnim osobama. Not we collect svjesno personal data djece through websites. If smatrate that are us takvi data poslani, kontaktirajte us works checks and brisanja if is primjenjivo.
13 Changes Politike privacy
Ovu Politiku privacy we can povremeno update works with promjenama websites, service, technologies or pravnih obveza. New verzija objavljuje on ovoj stranici.
Zadnje update: 16.05.2026.
Contact for privacy
For questions o personal podacima contact us us
For ostvarivanje rights, questions o obradi data, zahtjev for deletion or correction data you can us contact through e-maila.